Taking my car to Art's has always been a positive experience. I can drop it off in the morning and pick it up in the afternoon without having to wait around. If I need transportation to and from work, they will do the driving and pick up if requested. If you choose to wait around while your car is being serviced they offer coffee, cookies and a host of magazines to read. They will come out and give updates as to how the service job is proceeding. They are prompt to return phone calls and they are always professional when speaking with you.