Customer Reviews & Stories for Art's Automotive in Longview, WA

Kevin | Art's Automotive

5

Recently I've had more stress figuring out how my coffee maker works than dealing with my car issues at Art. They were super convenient, easy and quick. My vehicles starter was shoddy and wouldnt start one morning. Called it in to arts due to all the great reviews and let me just say, they are all completely justified. Everything was done over the phone and Melissa was super awesome. There was a tiny hiccup with one of their mechanics leaving halfway through my cars work, which pushed back the release date by a day, but Melissa was honest about it and even delivered the car to my work early the next morning. Phenomenal service. They should have sent a poet.

5

Arts Automotive is best vehicle service place I found. Everything explained and no surprises. Always on time and I’m comfortable with their absolute honesty up front!!

5

This is the place to go for auto electrical problems on your car. They also do other maintenance.

5

They were quick, kind and thorough. Went in with what I thought the problem was and after inspecting they gave me a detailed review of what was actually going on. Bigger repair than anticipated. They went ahead and did the work right then without having to schedule another appointment. They gave me a ride home while they worked on the car and then picked me up when the work was done. After some less than impressive experiences elsewhere I will definitely continue to come back here for my car needs!!

5

I was between a rock and a hard place on a road trip from OC to Chehalis and Art’s Automotive came to the rescue! Melissa got the parts needed to wire my Volvo with a flat four trailer harness and squeezed me into an already busy day for them. Amazing customer service and stellar job wiring my car. Thanks!!!

4

been coming here for four years now. they can be a little pricey, but their honesty and service is what's keeping me here.

5

When I had mechanical issues with my car they took great care to make the necessary repairs without taking advantage of me and my checkbook.

5

Art's Auto is a very customer service oriented business. While I have only taken a car there once, they seemed to do very conscientious work, and at a fair price. They happily gave me a ride to work in the morning, 1/2 hour before they even opened. I can highly recommend them in Longview.

5

Places like Art's Automotive are one of the main reasons I love yelp. When a business treats me right, I want to share it! Even if most likely nobody I know will ever go there. Thank you, Yelp, for making this possible. So, the whole family was on I-5, heading off to the boonies for a much-anticipated campout, when Pirate Daddy heard it. The noise. The one he'd been trying to catch again for weeks. And this time it just kept going. Pirate Daddy's best guess? An alternator bearing. So he calls around, trying to find a spare alternator. I-5 near Longview is not a good place for alternators. But a nice person directs him to Art's Automotive. Now, "Art" (not his real name) tells him that he doesn't have time to replace our alternator that evening, but to bring the truck in for the free alternator check and he'll take a look. So we do. And he and a colleague do. Right away. Fifteen minutes after pulling in to Art's, we're back on the road, heading off to the boonies, happy in the knowledge that our car has been given some focused professional attention and our alternator was not likely to go kaput when we're forty miles from anywhere. And it didn't. Vacation saved! Three cheers for Art's!

5

Great family owned automotive shop.

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