Customer Reviews & Stories for Art's Automotive in Longview, WA

Kevin | Art's Automotive

5

Had Art's replace the rear end in my 4runner. It had been making a lot of whining noise. they ordered up the part, scheduled me in when it arrived and finished on time. I have had no issues at all since. Very professional. Would recommend this shop to anyone.

5

The front desk personnel were super friendly and helpful. And the Tech’s diagnosed our cars problem quickly and fixed it faster than I expected. Great service!!!

5

Wonderful service from Patrick in dealing with my insurance company. Great communication and very informative as to what was going on. I would not hesitate to frequent this business in the future.

5

They are fabulous at making wiring to cutsom fit any of your automotive needs,as for me I've had them build wiring harnesses for my boats and my 2022 polaris RZR, they were able to fit me right in and get my wiring built within 20 minutes of talking with them. I was right out the door It worked out perfect for the weekend ride. Super happy with the quality and customer service.

5

First time customer and will definitely use this business again. Awesome customer service

5

Your mechanics are very thorough & do excellent work! ARTS is the only place I trust to have my car maintenance & repairs! Thank you! Anita Svendsen-womack

5

Great service - very helpful

5

I had the most wonderful experience taking my car to Arts. It had been having continual issues due to a manufacturing defect. Patrick, the manager went so far above and beyond to help figure out what the issue was. It was a complicated scenario and they easily could have given up and sent me on my way. Not only did they fix the issue, they looked further into what was going on and helped figure out how it could be stopped from happening in the future. I could have been a repeat client due to the issue from Nissan, but they fixed the issue AND the source. They also spent the time to explain the whole process and were able to get some of the work under warranty. I had gone in thinking I'd need to throw my car away forever and get another one with huge payments. I left with many more years to go on my vehicle. A massive relief financially for me and my family. It's a rare occasion that I'm completely blown away by a business. Especially when its a repair situation. But my whole experience with Patrick and his staff left me wanting to share with everyone how wonderful they are. Fair, honest, reliable, and so incredibly kind. I will be using and recommending Arts to everyone.

5

Awesome people and the best service as usual.

5

Organized, professional, competent and CLEAN. They do a terrific job. I have full confidence in the quality of the workmanship. (And the gift certificate certainly was appreciated.) Thank you one and all! JoAnne Baker Longview

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