Customer Reviews & Stories for Art's Automotive in Longview, WA

Kevin | Art's Automotive

5

Took it in for a starter issue, they did some testing, weren't able to duplicate the problem, gave me some advice, and returned the vehicle to me free of charge. I was not upset they "didn't do anything" because that shows they're not trying to gouge me. Shadier operations would replace my starter, battery, and alternator and charge you a fortune. Art's, to me, is a place to go if you want dealership level service and knowledge from experts who will not rob you blind. I really appreciate their excellent customer service and will return if I have another issue or when it's time to replace that battery. Thank you again!

5

Nobody likes unexpected auto repairs. So enroute from Long Beach to Vancouver, WA my '06 Caravan overheated. It turned out the van needed replacement for both radiator and water pump. Art's pulled an excellent tech from another job, and he "pulled the rabbit out of the hat" and got me on my way without much more than a long wait and a severe wallet-ding! The Caravan is fine now, and brought me home with no overheating. Thanks SO much to Art's fine folks!

5

Art's Electric has been the “go to” company for many years; their integrity and customer service are the reason. I had a question about a starter I had rebuilt; not only did the store manager, Rubin call and resolve the issue but Kevin the journeyman that did the work, called to express his concern. I give them my highest recommendation

5

I have been using arts for many years their service is fast and dependable there people are courteous and knowledgeable their shop is well organized and always clean it is a top notch place to have your vehicle properly fixed or serviced in my opinion

5

Art's knows service. I got my brakes repaired at Art's on my 1989 Ford Merkur and when I got back to work, one of the brakes locked up. I called Art's and they immediately dispatched a tow truck out to my location without any grief. I had my car back to me the next day with the brakes working great and their apologies. Can't recommend Art's high enough!

5

We've been using Art's Auto for our car needs for years now, and have always been very satisfied with the work they do. They're a friendly group who seem to genuinely care about us as their customer. We've recommended them to friends and family many times. No complaints from us!

5

My turn signals stop working with no brake lights. I called Art's, and they were booked solid. I let them know that I really needed my vehicle. Patrick asked me to bring my truck in, and they could take a quick look. Art's fixed my lights as under the warranty. The following day, I was able to drive home my truck with no charges applied. They are very professional, and do not beat around the bush when it comes to what it will cost to fix something. They know my vehicle, and are able to look up it's history. Thank you for the great atmosphere and excellent work.

5

Needed a battery after 5:00 on a Friday evening. They were able to get me in, fixed up and out to enjoy the weekend in no time at all. Excellent service!

5

Art's Automotive really came through for my son - who was driving through the area by himself when his clutch broke. He was stranded far from home in Longview WA, and the guys at Art's Automotive worked hard to get the car fixed for him so that he could get back on the road. They were honest and fair with their pricing and professional.

5

Art's Automotive did a Great job and right on the money, much cheaper than the Ford Dealer in town! The quote ended up being right on the money with the final bill. They did a free inspection and didn't try and push me to do anything that I didn't want to do at the time. I will go back to Art's whenever my vehicles need oil changes, tune-ups, or repair. Thanks Art's!!!

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