Customer Reviews & Stories for Art's Automotive in Longview, WA

Kevin | Art's Automotive

5

I felt they were very professional, friendly, and efficient. I would use their services again.

5

5

Yes they did a great job and got me in the same day did excellent work Thank you

5

I am glad I chose Art's to have the AC repaired on my truck. They did the job for less than I was expecting and quickly too. I will choose Art's again should I need repairs I can't do in the future.

5

5

Always great.

5

Good knowledge, good stock, great service! What more could a customer as for?

4

Jumped the gun on leaving the review, Art’s is still a quality automotive shop at a good value. However, I’m starting to think that the technicians may rush on work and don’t check their work before they tell you a timeframe. So far my pick-up date and time has been pushed back multiple times because they had not checked to make sure they had everything they needed or to make sure what they had was functional. They do make sure to give your vehicle back in the best condition though seeing as I was told I’d be able to pick it up Friday and it’s now the following Wednesday. This is not a huge issue, they just need to slow it down a bit to ensure that they are giving more accurate time frames and finding exactly what they need to do before giving you those timeframes. Like I said, this is not a huge issue as I have a work vehicle. The main reason this is an issue is because my wife has had to wait around for 3 days only to find out that it is actually not going to be done when they said it would. I brought my 2001 F-250 in to Art’s because it had a bad vibration while driving down the road which ended up being my rear differential was falling apart. I had they fix my rear differential, replace both headlight housings, fixing the wiring for the headlights, ( Previous owner installed aftermarket headlights and did some backyard mechanic jimmy-rig), ran diagnostics for a check engine light, caught up on all required vehicle maintenance, did a complimentary safety inspection and the technician washed my truck! (They got it back a day later than they had thought and the tech felt bad even though when I dropped it off I had told them I had no time limit.) In my opinion, they do quality and thorough work, were extremely fast, have amazing customer service and go above and beyond what I have grown to expect from other automotive shops. You’re vehicle is an investment and a lifeline for some. Do yourself a favor and let Arts keep it in tiptop shape and ease your mind.

5

5

Very friendly, professional and most importantly knowledgeable. Arts communicates really well discussing options for repairs if need be. We had both our vehicles serviced recently and couldn’t be more satisfied.

Art's Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Art's Automotive (360) 423-0890 if you have any issues in accessing any area of our website.